Shipping policy
Last Updated: July 18, 2026
Thank you for shopping with Entity. We appreciate your support and are committed to getting your order to you as quickly as possible.
Processing Time
- Orders are processed within 2–5 business days.
- During new drops, restocks, holidays, or high-volume periods, processing may take 5–10 business days.
- You will receive a confirmation email with tracking information once your order has shipped.
Shipping Times
Estimated delivery times after your order ships:
- United States: 3–7 business days
- International: 7–21 business days (where available)
Delivery times are estimates and may vary due to carrier delays, weather, or other circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Tracking Your Order
Once your order ships, you’ll receive an email with a tracking number so you can monitor your package’s progress.
Incorrect Shipping Information
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Stolen Packages
Entity is not responsible for lost, stolen, or damaged packages after they have been marked as delivered by the shipping carrier. If you experience an issue, please contact the carrier directly.
Order Changes & Cancellations
Orders cannot be changed or canceled once they have been processed for shipment.
Contact Us
If you have any questions about your order or shipping, please contact us.